Shipping
COVID-19 UPDATE
Due to the ongoing global challenges presented by the COVID-19 virus, our processing and shipping times may be longer than usual.
During this time we will ensure orders are processed within 1-3 business days.
we will guarantee to process all requests as fast and securely as could reasonably be expected. We would request that every one of our clients consider these potential postpones when putting orders during this time.
Australia Wide Shipping:
- Free standard shipping on purchases over $150
- International Shipping $22
- Express Shipping $38
Australia Express Delivery Times:
- Brisbane: (1-2 business days)
- Melbourne: (1-2 business days)
- Sydney: (1-2 business days)
- Canberra: (1-3 business days)
- Hobart: (1-3 business days)
- Adelaide: (1-2 business days)
- Darwin: (2-5 business days)
- Perth: (2-5 business days)
Australia Standard Delivery Times:
- Brisbane: (2-3 business days)
- Melbourne: (3-5 business days)
- Sydney: (3-5 business days)
- Canberra: (3-6 business days)
- Hobart: (5-8 business days)
- Adelaide: (5-8 business days)
- Darwin: (5-8 business days)
- Perth: (5-8 business days)
For more information please check our Frequently Asked Questions page.
International Shipping:
We currently offer standard and express shipping to over 200 countries worldwide. All international parcels are sent with tracking and signature on delivery as standard.
International Postage is calculated by the total weight and dimensions of your order and starts from as little as $22.99.
Please use the ‘Calculate Shipping’ function at the cart or checkout page to see the total shipping cost for your order. – We have to make this in the website
As the customer, you are responsible for checking customs and duty tax restrictions for the country you are sending your order to. Irish Connexxion is not liable for any import duties, taxes, penalties, delays or confiscation you may incur as part your country’s legislation.
Please keep this in mind when ordering large quantities of goods To check import restrictions for each country, please use the following link: http://auspost.com.au/parcels-mail/international-post-guide.html/
Customers sending items overseas as gifts, please note that due to customs regulations Irish Connexxion is required to include a tax invoice on the parcel to avoid delays, additional charges or destruction of the parcel.
If you are wanting to send a gift internationally, please let us know in the notes section of the Checkout and we will ensure that your invoice is not included within the parcel and only attached to the outside for customs inspections.
For international returns involving no faulty or damaged items, no shipping fees will be refunded, only the price of the goods returned will be refunded.
If you have any questions or queries regarding postage, please contact us by email on orders@irishconnexxion.com.au or call our head office on +61 3 9042 3821